The agreement between us.

These are the terms by which Rendez (operated by Scott Hom) (“Rendez,” “we,” “us”) provides the Rendez service to you. By creating an account or making a booking, you agree to these terms.

Rendez plans and books date evenings on your behalf. You set your taste profile; we generate itineraries from venues in our coverage area; you choose one; our concierge (an automated voice agent) calls the restaurant and books the reservation. We confirm the result by email and in the app.

Rendez does not own, operate, or represent any restaurant. We don’t guarantee a particular restaurant will be available or that any specific reservation will succeed. When a call fails, we’ll work with you to find an alternative.

You must be 18 or older to use Rendez. The service is currently available in the New York / New Jersey metro area, including Jersey City, Hoboken, and Manhattan. If you sign up from outside our coverage area, the service may not work as described.

You’re responsible for keeping your sign-in credentials safe and for everything that happens under your account. Tell us if you suspect unauthorized access. Write to support@getrendez.com.

Rendez is $19 per month, billed in advance through Stripe. Your subscription automatically renews each month until you cancel. You can cancel anytime from your profile. Cancellation takes effect at the end of the current billing period, and you keep access until then.

Before you subscribe, we show you the price, the monthly billing frequency, and how to cancel. If we ever change the price or another material term of your subscription, we’ll email you in advance, between 5 and 30 days before the change takes effect, so you can decide before you’re charged the new amount.

We don’t offer prorated refunds for partial months. If you believe you’ve been billed in error, write to support@getrendez.com and we’ll make it right.

Rendez uses an automated voice agent (“the concierge”) to call restaurants on your behalf. The concierge leads with the reservation request, identifies itself as Rendez if the venue asks who’s calling, and will acknowledge it’s an automated agent if asked. Calls are recorded for quality and dispute purposes. The full disclosure is on our AI Disclosure page.

By tapping Book it, you authorize Rendez to place one or more calls on your behalf for the booking you’ve described, including a backup time and up to one user-triggered retry if the first attempt doesn’t succeed. You can cancel a booking from your profile or the booking screen at any time before the reservation, and contact us anytime if a confirmed reservation needs adjusting. We’ll do everything we can to stop the call if it hasn’t started yet.

If you opt in to SMS notifications in your account settings, Rendez sends transactional text messages to the mobile number you provide. SMS is optional. Rendez works fully without it.

What we send:

• Booking confirmations once a reservation is locked in.
• Reservation reminders the day of, or shortly before, your booking.
• Booking outcomes when a call doesn’t succeed, including recovery options and how to reach support.
• Plan suggestions for new evenings we’ve generated for you, when you’ve opted in to proactive nudges in your account settings.

SMS from Rendez is purely transactional. We do not send marketing, promotional, or third-party advertising via SMS.

Frequency. Varies based on your reservation activity. Up to 8 messages per month.

Opt out. Reply STOP to any message, or toggle off SMS notifications in your account settings, at any time. Reply HELP for support information. Standard message and data rates from your carrier may apply.

Consent. By entering your mobile number and checking the SMS notifications consent box during signup or in account settings, you authorize Rendez to send transactional SMS to that number. We capture consent server-side with a timestamp. You can revoke consent at any time using the methods above.

Use Rendez for genuine personal evenings. Don’t use it to:

• Make reservations you don’t intend to honor.
• Book on behalf of a business, a paid client, or a third party.
• Harass, deceive, or abuse restaurant staff.
• Interfere with how the service works.

We may suspend or close accounts that misuse the service.

Rendez doesn’t represent any restaurant we book at. We don’t guarantee menu items, prices, table location, hold times, or anything else about your evening once you arrive. If a restaurant honors your reservation, that’s the contract you have with them.

Rendez is provided “as is.”We don’t warrant the service will be uninterrupted, error-free, or fit for any particular purpose. AI is the new wing in this house and sometimes it gets a call wrong; when it does, we’ll work with you to fix it.

Some jurisdictions don’t allow the exclusion of certain warranties; to the extent those laws apply to you, the disclaimers in this section apply to the maximum extent permitted, and your statutory rights, including under the New Jersey Consumer Fraud Act and the Truth-in-Consumer Contract, Warranty and Notice Act, and, for New York residents, under New York General Business Law sections 349 and 350, are not affected.

To the fullest extent allowed by law, Rendez’s total liability to you for any claim arising out of these terms or the service is capped at the amount you paid us in the trailing twelve months. We’re not liable for indirect, incidental, or consequential damages.

Nothing in these terms limits or excludes liability for fraud, willful misconduct, gross negligence, personal injury or wrongful death caused by our negligence, or any liability that cannot be limited or excluded under applicable law. For New Jersey residents: Nothing in these terms limits or affects your rights under the New Jersey Consumer Fraud Act (N.J.S.A. 56:8-1 et seq.), the Truth-in-Consumer Contract, Warranty and Notice Act (N.J.S.A. 56:12-14 et seq.), or any other unwaivable consumer-protection law. For New York residents: Nothing in these terms limits or affects your rights under New York General Business Law sections 349 and 350, or any other unwaivable consumer-protection law.

These terms are governed by the laws of New Jersey. Before filing a lawsuit, please email support@getrendez.com so we can try to work it out. Most things resolve in a single email. You and Rendez each agree to bring any lawsuit in the state or federal courts of New Jersey, and to submit to those courts’ jurisdiction, except where local law gives you a non-waivable right to bring the claim in your home jurisdiction.

We may update these terms. When we make a material change, we’ll update the date at the top and notify active subscribers by email when a material change takes effect.